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IF YOU FIND A PRICE CHEAPER THAN OURS, WE'LL MATCH IT! GUARANTEED! |
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Please read all of the following terms and conditions of our program Offer subject to change without notice; offer void where prohibited by law. Lowest Price Guarantee! Program: Here’s how the Program works: First you must be able to demonstrate that you have purchased a prepaid Vacation Package, accessible via our Site, then if you find a lower priced Comparison Package on another website within 30days following the purchase on our Site, you could get a free 2 nights vacation to Williamsburg. The advertisement claim is only subjected to a one time deal per family or per vacationing personnel. Comparison Package Described: Any “Comparison Package” found on another website must (i) reflect a lower total price, inclusive of all fees and taxes, based upon published rates (in US Dollars); (ii) be viewable and available to individual members of the general public for booking on another website within 30 days of a Package purchase; and (iii) reveal an itinerary that is identical to our Package; that is, all travel components comprising our Package and the Comparison Package must match exactly, including, but not limited to, dates and times, hotel and room type, number of nights, attraction tickets if permissible, and number and type of travelers. Trip protection coverage may not be included in any package comparisons. Completing a Claim Form: To receive a free vacation, you must contact our Customer Care Center at 1-866-840-7334 within 30 days following purchase of our Package, and request that a claim be processed. When you contact one of our Customer Care Agents, be prepared to provide to the Customer Care Agent specific information about your Package purchase, including, but not limited to, your name, address, credit card information, Package confirmation number, and details about the Comparison Package. Additional documentation about the Comparison Package offer (screen print, booking details, etc.) may be required if our Customer Care Agent cannot duplicate your results. It is also recommended that you keep a written form of the claim and a confirmation from our Customer Care Agents for your own records. Honoring a Claim: If our Customer Care Agent asks you to provide additional information to facilitate processing of your claim, such information must be received by the Customer Care Agent within three (3) days following the date you initially contacted a Customer Care Agent. We must be able to verify, to out satisfaction, that a claim satisfies all conditions of our Lowest Price Guarantee! Program and these Terms and Conditions, and that it has been properly submitted. Once we determine that a claim qualifies under the Program, you will receive a free vacation to Williamsburg. Our agents will sent a copy of the free vacation form within 10 business days after we verify your eligibility. Disallowing a Claim/a Dispute: We will not permit a free vacation for any of our six sponsored destination if any Package purchase has not been paid in full. No claim that is determined to be incomplete, inaccurate, or is otherwise determined to be fraudulent, disruptive, or deceptive, will be honored, but will be disqualified and denied automatically without any further communication with a customer. If travel commences before a Package purchase confirmation number has been received from us, the original Lowest Price Guarantee! rate will remain in effect and no further claim processing will occur. In the event of a dispute regarding the Lowest Price Guarantee! Program, our decision(s) shall be final and binding on all parties. Claim Exclusions:
The terms of our Lowest Price Guarantee! Program do not apply to the following rates or offers which may be found on our Site:
Lowest Price Guarantee! Program Changes: We reserve the right to modify, alter, suspend, or terminate our Lowest Price Guarantee! Program at any time without prior notice at our sole discretion. We reserve the right in our sole discretion to disqualify any individual or entity found to be tampering with our Lowest Price Guarantee! process or operation of the Program, or to be acting in violation of these Terms and Conditions, our Terms of Use (which are incorporated herein by reference), or in a fraudulent, disruptive, or deceptive manner). |
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